Legal Policies & Disclosures

Companion Farewell Services LLC

Effective Date: 04.01.2026

About Companion Farewell Services

Companion Farewell Services LLC provides non-medical end-of-life companion services for humans and pets.

Our mission is to support individuals, families, and beloved animal companions through illness, aging, hospice, death, grief, and transition with compassion, dignity, and practical support.

One of our signature services is facilitating meaningful farewell visits between pets and their owners when illness, hospitalization, hospice care, memory care placement, rehabilitation, or death would otherwise prevent that connection.

We also provide death doula services, end-of-life companionship, pet transportation, aftercare coordination, rehoming support, and resource coordination.

Scope of Services

Services may include:

Human End-of-Life Companion Services

  • Death doula services
  • End-of-life companionship
  • Bedside companionship
  • Vigil support
  • Legacy project assistance
  • Family support and guidance
  • Resource coordination
  • Advance planning support

Pet End-of-Life Companion Services

  • Companion farewell visits
  • Pet reunification visits
  • End-of-life pet support
  • Family support during transitions
  • Quality-of-life discussions (non-medical)

Companion Farewell Visits

  • Hospice visits
  • Hospital visits where permitted
  • Assisted living visits
  • Memory care visits
  • Rehabilitation facility visits
  • Funeral home visits where permitted
  • Private residence visits

Transportation & Coordination Services

  • Pet transportation
  • Veterinary appointment transportation
  • End-of-life transport assistance
  • Cremation transport coordination
  • Family logistics coordination

Pet Aftercare Services

  • Cremation coordination
  • Memorial option coordination
  • Provider referrals
  • Transportation arrangements

Pet Rehoming & Transition Support

  • Placement assistance
  • Rescue referrals
  • Family transition planning
  • Resource coordination

Death Doula Disclaimer

Companion Farewell Services LLC provides non-medical end-of-life companion services.

We do not provide:

  • Medical care
  • Nursing care
  • Hospice care
  • Veterinary services
  • Counseling or psychotherapy
  • Mental health treatment
  • Legal advice
  • Financial advice
  • Funeral directing services

Our services are educational, supportive, companion-based, and coordination-focused.

Terms & Conditions

By using this website or engaging our services, you acknowledge that:

  • Services are provided on an availability basis.
  • No specific outcome is guaranteed.
  • Service availability may vary based on location, scheduling, weather, facility policies, and safety considerations.
  • Companion Farewell Services LLC reserves the right to refuse or discontinue services when safety, legal, ethical, or operational concerns exist.

Independent Contractor & Third-Party Provider Disclaimer

Companion Farewell Services LLC may coordinate with independent third-party providers, including but not limited to:

  • Veterinary clinics
  • Animal hospitals
  • Hospice agencies
  • Assisted living communities
  • Funeral homes
  • Pet crematories
  • Transportation providers
  • Estate professionals
  • Community organizations

These providers operate independently.

Companion Farewell Services LLC is not responsible for their actions, omissions, scheduling, pricing, service quality, licensing, or outcomes.

Any referral is provided as a courtesy and should not be interpreted as a guarantee or endorsement.

Emergency & After-Hours Disclaimer

Companion Farewell Services LLC is not an emergency service provider.

If you are experiencing a medical emergency, call 911.

If your pet is experiencing a veterinary emergency, contact a licensed veterinarian or emergency animal hospital immediately.

Messages received outside normal business hours may not receive an immediate response.

Submission of a contact form, email, voicemail, or text message does not guarantee immediate assistance or establish a service agreement.

Refund & Cancellation Policy

More than 24 Hours Before Service

Clients may cancel without penalty. Any prepaid fees not yet earned may be refunded, less any nonrecoverable expenses already incurred.

Less than 24 Hours Before Service

Cancellation fees may apply.

Same-Day Cancellations

Services that have already begun, including travel, scheduling, coordination, or provider engagement, may be non-refundable.

Transportation Services

Transportation fees become non-refundable once travel has begun or a driver has been dispatched.

Third-Party Providers

Refund requests involving third-party providers must be directed to the provider responsible for the service.

Approved refunds are generally processed within 7–14 business days.

Messaging Terms & Conditions

By providing your mobile number, you consent to receive service-related text messages from Companion Farewell Services LLC.

Messages may include:

  • Appointment reminders
  • Service coordination
  • Transportation updates
  • Follow-up communications
  • Customer support responses

Message frequency varies.

Message and data rates may apply.

Reply STOP to opt out.

Reply HELP for assistance.

Consent is not a condition of purchase.

Privacy Policy

Companion Farewell Services LLC respects your privacy.

Information submitted through our website, contact forms, phone calls, text messages, or email communications is used solely to provide requested services, respond to inquiries, and manage client relationships.

We do not sell, rent, or share personal information with third parties for marketing purposes.

Mobile Privacy

Customer data is not shared with third parties for promotional or marketing purposes.

Mobile opt-in information and consent are never shared with anyone for any purpose.

Any information sharing referenced elsewhere excludes mobile opt-in data and SMS consent information.

Cookie Policy

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Analyze website traffic
  • Enhance user experience
  • Maintain website security

Users may disable cookies through their browser settings.

Disabling cookies may affect certain website features.

Contact Information

Companion Farewell Services LLC

Courtney Megan
Founder & End-of-Life Companion Coordinator

Compassion • Dignity • Closure

1-844-LAST-BYE
courtney@courtneymegan.org
courtneymegan.org